Frequently Asked Questions
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We deliver to Belgium, Netherlands, Luxembourg, Germany, France, United Kingdom, Switzerland.
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Orders through the site can be paid in the following ways:
- Bancontact
- Credit card
- Paypal
- Ideal
- Immediately
- Amex
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No, the invoice is only sent by email. This also makes it possible to send a package as a gift.
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The consumer has the right to withdraw from the agreement within a period of 14 calendar days, unless otherwise specified, without giving reasons, given that the right of withdrawal applies to the goods or services ordered by the customer. In order to exercise the right of withdrawal, the customer must inform us in good time of his decision to withdraw from the agreement by means of an unambiguous statement (e.g. in writing by post or e-mail).
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How nice that you are placing an order! If you order on workdays before 2 pm, we will deliver your package the next workday. You will receive an email as soon as the order has been shipped, with the tracking number in this email you can follow the package.
Due to the current corona measures, it may temporarily take a little longer.