Privacy Policy
This “Privacy Policy” governs the processing of your personal data by our company. If you have any questions about our privacy policy, you can always contact us by email.
Personal data that we process
We process your personal data because you use our services and/or because you provide them to us yourself. Below you will find an overview of the personal data that we process:
- First and last name
- Address details
- Phone number
- Email address
- IP address
- Other personal data that you actively provide, for example by creating a profile on this website
- Location data
- Internet browser and device type
Special and/or sensitive personal data that we process
Our website and/or service does not intend to collect data about website visitors who are younger than 16 years old. Unless they have permission from parents or guardians. However, we cannot check whether a visitor is older than 16. We therefore recommend that parents be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal data about a minor without this permission, please contact us by email, then we will delete this information.
For what purpose and on what basis do we process personal data?
- We process your personal data for the following purposes:
- Processing your payment
- Sending our newsletter and/or advertising brochure
- To be able to call or email you if this is necessary to carry out our services
- To inform you about changes to our services and products
- To offer you the opportunity to create an account
- To deliver goods and services to you
- We also process personal data if we are legally obliged to do so, such as data that we need for our tax return.
Automated decision-making
We never make decisions based on automated processing on matters that could have (significant) consequences for people.
How long we store personal data
We do not store your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected. We use a retention period of 12 months for all types of personal data.
Sharing personal data with third parties
We do not sell your data to third parties and only provide it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. With companies that process your data on our behalf, we conclude a processing agreement to ensure the same level of security and confidentiality of your data. We remain responsible for these processes.
Cookies, or similar techniques, that we use
We use analytical cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. We only use cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work properly and to be able to optimize it. When you first visited our website, we already informed you about these cookies and asked for permission to place them. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information that was previously stored via the settings of your browser.
View, modify or delete data
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent for the data processing or to object to the processing of your personal data by us and you have the right to data portability. This means that you can submit a request to us to send the personal data that we have about you in a computer file to you or another organization named by you. You can always send us a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data by email. To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. We will always respond to your request as quickly as possible.
We take the protection of your data seriously and take appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact us by email. We have taken the following measures to protect your personal data: TLS (formerly SSL) We send your data via a secure internet connection. You can see this in the address bar 'https' and the padlock in the address bar.
You can also find more information about cookies at: www.allaboutcookies.org
More information about online privacy can be found here: www.youronlinechoices.eu